Friday, March 14, 2014

Attitude

*/By Rick Nason, PhD, CFA
Partner, RSD Solutions Inc/*

*/Follow us on Twitter/* [1]

I fly a fair bit, and being a Canadian I am somewhat limited to three
different airlines that serve my local airport.  On one airline the staff
seem to be truly happy about working.  They are friendly, courteous, and
almost always seem to have smiles on their faces.  On the second airline the
staff is quite professional, but really do not have an attitude one way or
the other – they certainly do not have a negative attitude, but neither do
they have a positive friendly attitude.  In regards to the third airline,
the attitude is generally (with some notable exceptions) very negative.  The
joke is that the company motto is "We're not happy until you're not
happy".  It is really quite shocking the difference.

In risk management we talk a lot about culture – but rarely do we talk
about attitude.  Creating a culture is a long and difficult task.  Perhaps
it is best to start with something simple and basic – such as attitude. 
Creating an environment where people have a positive attitude about risk, and
the risk management systems in place just might be a better way to think
about changing a company's risk culture. 


[1] https://twitter.com/rsdsolutions

Thursday, March 13, 2014

Scale

*/By Rick Nason, PhD, CFA
Partner, RSD Solutions Inc/*

*/Follow us on Twitter/* [1]

It is a beautiful March day – cool but clear.  I am lucky enough to live
on a lake, and I write this blog I am watching a group of kids play a game of
hockey on the lake.  Sometimes it is really great to be a Canadian!

The lake is about the size of 10 football fields.  By Canadian standards not
a very large lake, but still it is a heck of a lot larger than a typical
hockey rink.  Just as a lark, the kids have set up goalposts at each end of
the lake and are playing a game of hockey that uses the entire lake surface
as a hockey rink.  Probably one of the largest unofficial hockey rinks ever
– although I assume these kids are not the first to realize the joy (and
fatigue) of skating and playing hockey on such a huge rink.

Watching the kids trying to play hockey on such a big "arena" got me
thinking of scale.  Hockey was not meant to played on such a large surface
– as these kids are finding out as their passes stop half-way to their
intended targets.  While playing with an incorrect scale is fun for pick-up
hockey, it is not fun or effective for a risk management system.  Thus the
question – is your risk management system and ideas big enough for your
organization?  Is your risk management too large, or is it too small? 
Either way it doesn't fit.


[1] https://twitter.com/rsdsolutions

Scale

*/By Rick Nason, PhD, CFA
Partner, RSD Solutions Inc/*

*/Follow us on Twitter/* [1]

It is a beautiful March day – cool but clear.  I am lucky enough to live
on a lake, and I write this blog I am watching a group of kids play a game of
hockey on the lake.  Sometimes it is really great to be a Canadian!

The lake is about the size of 10 football fields.  By Canadian standards not
a very large lake, but still it is a heck of a lot larger than a typical
hockey rink.  Just as a lark, the kids have set up goalposts at each end of
the lake and are playing a game of hockey that uses the entire lake surface
as a hockey rink.  Probably one of the largest unofficial hockey rinks ever
– although I assume these kids are not the first to realize the joy (and
fatigue) of skating and playing hockey on such a huge rink.

Watching the kids trying to play hockey on such a big "arena" got me
thinking of scale.  Hockey was not meant to played on such a large surface
– as these kids are finding out as their passes stop half-way to their
intended targets.  While playing with an incorrect scale is fun for pick-up
hockey, it is not fun or effective for a risk management system.  Thus the
question – is your risk management system and ideas big enough for your
organization?  Is your risk management too large, or is it too small? 
Either way it doesn't fit.


[1] https://twitter.com/rsdsolutions

Tuesday, March 11, 2014

Blogs

*/By Rick Nason, PhD, CFA
Partner, RSD Solutions Inc/*

*/Follow us on Twitter/* [1]

I enjoy writing these blogs – I hope you enjoy reading them.  I try to
keep them short and breezy.  Over the past four years, I have written
approximately 500 blogs.  That is a chunk of ideas – and undoubtedly not
all of them were high quality ideas.  The point is however, as one of my
friends put it, "one you start, you got to keep feeding the beast!"

Feeding the blog beast means coming up with something to write about.  For
risk management that is quite easy most of the time.  Risk management is
such a rich and developing field that there are many different ideas to put a
few words to word processor on.  However it is easy to get stuck in a rut,
and get stuck on one or two ideas.  It sometimes takes work to come up with
"fresh" ideas.  But that is also true of risk management.  As risk
managers we also tend to get stuck in ruts, using one technique or concept
for every issue that comes along.  As risk managers we got to "keep
feeding the beast" with fresh ideas for managing and exploiting risk.  We
cannot be satisfied with what has been written (developed); we must always be
thinking of new and fresh ideas.


[1] https://twitter.com/rsdsolutions

Monday, March 10, 2014

Living Wills

*/By Rick Nason, PhD, CFA
Partner, RSD Solutions Inc/*

*/Follow us on Twitter/* [1]

If you are of a certain age you likely have a will.  Financial institutions
in many countries now also have a version of a will; a living will. 
Assuming you are relatively healthy, both mentally and physically, then I
suspect you have no idea of how you are going to die.  Likewise, a financial
institution, assuming it is relatively healthy and sound also has no idea how
it will cease to exist.  If you knew how you were going to die, you would
undertake actions to mitigate the chances of dying.  Likewise, even the most
ineptly run financial institution will manage itself to decrease the probably
of going out of business. 

How a person dies is either natural or through some type of unforeseeable
accident.  It is the same for financial institutions (or any other type of
business organization for that matter); they die naturally through the normal
course of business, or they go out of business through a set of unforeseeable
circumstances.

Having a will does not change your chance of dying.  A financial institution
having a will does not change its probability of failing.  A will is a tool
for after you die, not before.  Let's stop pretending otherwise. 

There is one major difference between a (living) will for an individual and a
living will for a financial institution.  A (living) will for both a person
and for a financial institution is intended to create an orderly windup.  In
the case of a person, a (living) will is of great service to the family
members and the executor of an estate.  However I am highly confident that
whatever series of events that occur that cause a major financial institution
to fail, it will almost certainly make the living will of that institution a
farcical useless artifact.


[1] https://twitter.com/rsdsolutions