*/By Rick Nason, PhD, CFA
Partner, RSD Solutions Inc./*
*/Follow us on Twitter/* [1]
Many corporations spend a lot of time focusing on the customer experience,
and rightly so. Think of Starbucks, McDonalds, Mercedes Benz, or Disney.
The experience is often more important than the actual product. In your
organization, what is the risk experience? What is the risk experience of
the employees, the Board, the suppliers, the customers, the regulators, the
investors or even society at large?
[1] https://twitter.com/rsdsolutions
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